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CNVC Certified Trainer Lore Baur asks: "Have you ever seen something happen that made you feel uncomfortable and you didn't know what to do?" That's the "bystander effect:" a well-researched and commonly experienced phenomenon. Training can help you overcome it, enabling you to discern what to do and how to support others in ways that reduce trauma and increase safety.

Conflict is a normal and natural part of life. To varying degrees, it happens whenever two or more people consistently spend time together. Resolving conflict effectively and peacefully, in a way in which all parties feel respected and valued, does not feel natural for those of us who grew up with punitive, adversarial, or avoidant approaches to conflict. Eric offers some tips for approaching conflict.

Interrupt cycles of conflict by creating a new ways forward. You can do this by connecting with the energy of the met needs you want in the dynamic; guessing the other person's needs; naming your needs; asking essential questions; identifying at least three different strategies to meet each need; and imagining the positive outcome.

We all know what it’s like to be on the end of feedback that we receive as clumsy, unbalanced or even spiteful. We don’t have any control over the skill level of people who give us feedback, or their motivations. So how do we receive feedback without taking it personally, in a way that we can learn from it?

Trainer Tip: Every time you criticize yourself, you cause yourself to feel shame and guilt, which promotes depression and stagnation. Instead, bringing in more self compassion can increase opportunities for change. Do this by acknowledging your needs (or values) that aren’t met by your actions. Read on for how to do this.

Trainer Tip: One of the swiftest ways to close our hearts is having judgmental thinking or looking to get our way. How open are you when you’re in this mode? The goal in peaceful living is to approach our relationships with an open heart. Start conversations today with an intention to connect with other people.

How do you carry on a conversation when someone’s comment has had an impact on you? And what happens when two intentions clash because of different perspectives? Here’s Roxy’s powerful, common sense approach.

A chosen, interdependent world… In most cases, that's sure not the world we live in today, is it. But it could be the world we live in tomorrow. And you can choose to be part of bringing that better world to life – to be part of a gradual, joyful transformation – simply by using the dynamic, living power of Dialogue.

Trainer Tip: What does integrity mean to you? Each person has a different definition. For me, integrity means that I live in harmony with my values.