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Listen to Miki make an important distinction between giving feedback, which is grounded in a desire to contribute to another, and our own need to be heard.

Empathy guessing when I was new to NVC seemed magical and mysterious. How could that other person have known that about me? And seen inside me — often in ways I'd missed myself. While empathy is both intuitive and an art, there is also a science to it. In this brief yet fascinating introduction to Dian's course, Empathy  Hacking, you'll learn a super-practical way to demystify empathy guessing by making use of the root meaning of words.

When people get hurt or harmed, how can we restore trust, safety and connection in the community? A restorative approach which focuses on who got hurt and how can we restore it? Rather than whose fault is it and how can we punish them?

Who does not want to be understood? In Tip #6, Eric shows you how to deepen connection and trust by checking your understanding with the person you are conversing with.

Trainer Tip: We all have different ways to meet our need for rest. It's important to notice when you need that time. You might know you need rest when you find yourself snapping at people on the phone, when you snap at your cat, or when you ignore your partner. Rather than behave in ways that you might regret, consider doing something that will help you meet your need for rest. Everyone in your life will benefit.

Join Jim Manske for practice exercises that will help you navigate away from reactivity toward a more compassionate way of being in the world, and learn to express vulnerable honesty(scary honesty} .

When asking for support from another, you are most likely to enjoy receiving that support when the person giving support is giving from the heart—from a place of joy or delight. Inviting them to say "no" is a way of encouraging an authentic response, a response you can trust more fully.

Unhook from a reactive dynamic, by staying with your needs and requests, and release attachment to outcome. Start by shifting your attention from the other person to get clear on what's true for you. Read on for strategies to transform reactivity, possible boundary setting behaviors, typical signs of escalation, and more.

This sheet lists and describes 13 life serving strategies, such as: Time out, disengage, honesty check, and engaging in a working recovery plan. Read on for more.