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Trainer Tip: When they say "no", acknowledge what people are saying "yes" to. From there, you persist towards a resolution that values both party's needs, without demand. Persisting is when we try to meet needs by continuing to connect with another. Demanding is when we insist someone do something, or else face negative repercussions. Showing care and willingness to work with people can help them to want to collaborate and resolve conflict.

Rediscover your innate capacity for collaboration and learn to overcome systemic barriers.

Gain practical skills to navigate organizational differences and foster collaboration.

Strengthen team collaboration by building relationships and navigating shared challenges.

Create and sustain a collaborative culture by learning which systems shape organizations. 

Empathy alone can be unreliable in guiding compassionate action. As seen in historical events, military training, personal anecdotes, and scientific experiments, empathy alone may not prevent people from harming others. A sense of duty or obedience, often instilled through fear of punishment and shame, might inhibit empathic action. The antidote may be to fostering empathy without resorting to control, shame, or punishment.

How the "story" we tell ourselves impacts our childhood and the roles we play.

Ask the Trainer: Understanding your needs behind using protective force with children.

Ask the Trainer: How do I respond to people who believe that consequences are necessary to change behavior?

Read how an American Buddhist NVC teacher with Jewish roots reflects on how any dehumanization in the Israel-Hamas conflict can be used to justify all kinds of violence that can escalate for generations. With acknowledgment of the complexities, his desire is for us to bring in respect, dignity and peace -- for both Israelis and Palestinians. He emphasizes compassionate advocacy of all humanity amid the ongoing crisis.