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Use this exercise to stay in dialogue and connect to needs while facing a “no”. Identify a situation where you have low confidence that you'll get your needs met, and it'll be hard hearing a “no” to your request. Explore your response to the “no” by working with feelings, needs, request and alternate strategies. Thus you can work towards meeting your needs while also releasing the idea that your needs “have to” be met.

The word "privilege" signifies the benefit to the person having it, and the relationship between that person’s benefit and others' lack of benefit. When privileged, there are incentives to not see this interdependent link. For instance, it's easier for the wealthy to think of the poverty of many and the wealth of some are unrelated. If the wealthy want to keep wealth they would need to continue with approaches rooted in this separation.

Often making an apology is not enough because people want greater depth of understanding and empathy. Instead of judging ourselves or feeling guilt we can "mourn" what we did that stirred up pain in others. This can bring about a sweet pain that leads to change. Then we can ask ourselves what we can do next time and make a commitment to do this and/or offer a regrets to the person expressing feelings and needs.

Amidst the Israel/Palestine war we see polarizing media portrayals and the battle for public opinion. Read how one person shares his deep, personal connections to the Israel/Palestine conflict, expresses the trauma and viewpoints of both Palestinian and Israeli experiences -- in a way that aims to transcend polarizations, hold compassion, and understand the complexity on both sides. Despite the immense challenge that defies easy resolution, he holds hope, noting historical reconciliations such as the ones between Germans and Jews.

Communicating with a client or patient with a mental health diagnosis can be tough. This guidebook introduces Nonviolent Communication, helping you develop more clear, compassionate, mutual satisfaction and potentially create conditions that heal those who look to you for help. With this guide learn to notice when your approach is likely to trigger defense and how to shift that to more authenticity, understanding and trust.

Yoram Mosenzon shares an exercise and demo to explore the process of identifying observations and using judgements (jackals) to find the needs.

Trainer Tip: NVC-based social change naturally emerges from “a certain kind of spirituality”, a quality of spiritual clarity. Intuitions and impulses arising from spiritual clarity are more likely to support sustainable systems. Read on for how to bring more of this in, and ways to transform your complaint into commitment.

Whether its pandemics, climate change, damage to the environment or other massive challenges that humanity faces, what are we to do if we can't agree on even the most basic information and knowledge? From empathic understanding we can focus on shared, universal human needs (where there is no conflict or disagreement) underlying our perceptions, and feelings. Then we can see if there are ways we can agree on to meet those needs.