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In this snippet from Duke Duchscherer's course, Restorative Dialogues: Transforming Conflict, Building Community Resilience, he shares a structured approach for conflict resolution or communication facilitation. It involves a facilitator guiding a conversation between two parties in conflict. The process begins with one party expressing their perspective while the other listens actively. The facilitator then prompts the listener to paraphrase what they heard, ensuring mutual understanding. This cycle continues until both parties feel heard. Subsequently, the facilitator encourages them to discuss potential solutions collaboratively. Once both sides are satisfied, the session concludes, with participants potentially swapping roles for further practice. The aim is for everyone involved to gain experience in effective communication and conflict resolution.

How can you remember to use the skills and consciousness of NVC in the heat of the moment? 

Jim and Jori Manske will show you how in these recordings from their 2018 course!

They teach that when and how you address the conflicts that emerge in your everyday life matters! By slowing down and considering the state of your resources before engaging in a conflict, you increase the likelihood of discovering a solution that dissolves separateness and enhances the connection and compassion you long for.

David explores how movement helps you hold your center when navigating challenging conversations. Example: Move to Wind ~ to calm your system; Move to Ground ~ to notice the ground on which you stand; and Step to Shikaku ~ step behind to practice empathic listening. Listen Now.

Often patients need enough emotional space to reduce any inner stuckness in their situation. They need to do this before they can adequately absorb information or effectively take next steps. Empathy can help with this. Empathy requires an intention to connect non-judgmentally. This gets better with practice. Read on for examples of how a situation can play out with, and without, empathy. And the difference it makes in healthcare.

In this audio presentation, Jori offers clarity about the three different layers of empathy and the value of differentiating each layer. If you're looking for a daily practice for deepening your empathy skills, this is for you. 

Listen to Jim and Jori ask each other about the role of gratitude in their daily activities as they share how gratitude can be a primary tool to help us stay present and at peace.

According to this article, what we do before we move into the NVC dance profoundly influences the outcome and everyone involved.  This "before" step increases the likelihood of living compassionately, and our support openness to outcome.  It can also make our NVC practice less connecting, and more evaluative.  The article addresses these points and talks about ways to move beyond the dead past, and the imagined future, to step into the the only “time and place” that both NVC operates and that the connection we so fervently want actually exists (ie. the present moment).

I love the insights, resources, and inspiration I get from this course. It gives you a glimpse into the support Miki offers around deepening the practice of nonviolence in thought, word, and action.
—Lore Baur, NVCA Course Coordinator, CNVC Certified Trainer.

Miki is sharing what that means "Responding to the Call of our Time" for her and invites us to feel that call. This video illustrates how she is helping participants through teaching, coaching and mentoring so they can move forward with their challenges.

Why is it so difficult to not take things personally? It's because everything reinforces the sense that whatever is being said is indeed about us – both from without and from within. However, we can get better at not taking things personally with a practice of shifting our focus by being open to multiple interpretations, understanding that our reaction is about our own need, and noticing how the other person’s words, no matter how they sound to us, are an expression of their needs. We can then be more present and available to navigate the situation.