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Trainer Tip: When we express frustration without blaming others and by clarifying our own needs and requests, we diminish the possibility of hurt feelings and separation in our relationships. So next time you feel very agitated or angry, rather than implying the other person is wrong or at fault, try the following: own your feelings, make a specific request, and rather than implying they need to give up their needs focus on your needs.

Trainer tip: NVC focuses on shared human values and needs, and encourages the use of language that increases good will -- plus avoidance of language that contributes to resentment or lowered self-esteem. It emphasizes taking personal responsibility for choices and improving the quality of relationships as a primary goal. For today, focus on making observations without moralistic judgment in at least two of your interactions.

When we ask something of a person and threaten negative repercussions if she doesn’t comply, we're making a demand. Demands limit the possible responses and reduce joyful participation. Instead, look to find mutually satisfying resolutions. And look for ways to change your demand into a request. Read on for more.

Veteran Trainer Sylvia Haskvitz reviews the key distinctions/differentiations in NVC.

Join CNVC Certified Trainers Jeff Brown, Jean Morrison, Karl Steyaert, Kathleen Macferran, Mary Mackenzie and Sylvia Haskvitz in a lively Q&A session focusing on naturalizing NVC into our daily interactions.

Master the conversational dance through real-life NVC role play, modeling, and dialogue practice.

Use NVC and mediation tools to transform conflict into authentic connection.

Jori and Jim Manske offer a process they call "The Zero Step," encompassing the characteristics of warmth toward self and other, care for the vitality of both yourself and other(s), wonder/interest, vulnerability and empathy, which leads directly to connection requests and an openness to outcome.

Listen as Mary Mackenzie shares an eight step path to create your own NVC learning activities, based on your own NVC learning experience. In this session, Mary uses the value of requests and observations as teaching examples.

Learn to pause before reacting and gain practical tools to meet conflict with compassion.