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Trainer Tip: A request completes the communication by stating specifically what we would like from someone else to meet our need. Without this clarity, our communication can be confusing and can easily be seen as a demand. When people know what you want, you have a better chance of meeting your needs. Make clear, specific, doable requests of people, and see if this increases the chance of meeting your needs. Read on for an example.

Trainer Tip: Today, when you tell yourself that you "have to" or "should" do something, notice what you feel and experience - is it a sense of duty, obligation, guilt, shame, overwhelm, constriction, heaviness? Then consider the underlying needs you are trying to meet with the activity. This can shift the purpose and intention with an energy that motivates our actions can bring empowerment and joy to our lives.

Trainer Tip: When in a conflict that doesn’t seem to have a solution being aware of your needs, and then being creative and flexible about getting them met, can go a long way to coming up with creative solutions that work for everyone.

Trainer Tip: When we withhold our truth or lie, we can create emotional and physical distance in our relationships. By being honest, we can strengthen relationships. And when someone doesn’t appreciate your honesty, try empathizing with them. It can help to notice how your actions stimulate feelings in other people -- even as they are not the cause of their feelings.

Trainer Tip: Without knowing our feelings, its harder to live fully present, take care of ourselves, and make sound decisions. If its difficult for you to know what you feel and to express your feelings, consider reviewing a list of feelings, practice expanding your feelings vocabulary, and naming your feelings.

Ask the Trainer: For many years I have been using crime and punishment (reward and consequences) to discipline because it was the only thing I knew. I knew deep in my heart it was alienating me...

In this vintage 1999 video, CNVC Certified Trainer, Wes Taylor leads a group of young people in a lively discussion on working with anger.

In our fast-paced, busy lives it is tempting to practice NVC mostly with the left hemisphere of the brain, thinking through the steps quickly without slowing down to connect more deeply with feelings and needs.  Don't miss an opportunity to integrate the hemispheres of the brain and the valuable information from the neural networks in the heart and gut.

Working on social justice and racial equity? If you include attending to white culture and privilege as part of that work, you'll reap important benefits. Understanding white culture — along with its embedded historical privileges — provides valuable insight into a larger system of inequity.

For many people, attempting to connect with others across differences can feel akin to walking through a minefield. With humility, tenderness, and courage, Roxy challenges your perspectives and encourages you to open your heart and mind. Roxy uses concrete examples and visual tools to illustrate complex concepts.