NVC Resources on Empathy

Creating a trusting connection and keeping the line of communication open are the primary prerequsites for giving feedback as a supervisor. Listen to Miki work with a course participant to ready herself for an upcoming feedback session.

If role-play, hearing conversations modeled, and dialogue practice is how you learn, this 4-part telecourse recording is for you! Learn the art of entering into, staying in, and bowing out of “the dance” of communication, playing with your real-life situations using the four components of Nonviolent Communciation as the foundation.

In this exercise choose a situation in which you got a “yes” to your request but you are not confident that it was agreed to freely or joyfully. Then explore your response to their “yes”, and possible unexpressed "no", with related observations, judgements, feelings, needs, requests, and alternate strategies that come up.

Struggling to navigate needs between the vaccinated and unvaccinated during the COVID-19 pandemic? How can we disagree and still understand each other? Listen in as a participant engages with Miki about her struggle to choreograph people's divergent needs around vaccines, and enjoy Miki's tip for reflecting back understanding when we disagree!

Join Aya Caspi, a Certified NVC Trainer, as she delves into the difficult topic of parenting, childhood trauma, and social status. She discusses the generational impact of being labeled by society as "less than" or subservient. The wounds of childhood trauma can be healed so they no longer are a means of control by a dominant culture.

Amidst the Israel/Palestine war we see polarizing media portrayals and the battle for public opinion. Read how one person shares his deep, personal connections to the Israel/Palestine conflict, expresses the trauma and viewpoints of both Palestinian and Israeli experiences -- in a way that aims to transcend polarizations, hold compassion, and understand the complexity on both sides. Despite the...

Communicating with a client or patient with a mental health diagnosis can be tough. This guidebook introduces Nonviolent Communication, helping you develop more clear, compassionate, mutual satisfaction and potentially create conditions that heal those who look to you for help. With this guide learn to notice when your approach is likely to trigger defense and how to shift that to more...

If you’d like to bring more joy and fun into your workplace, listen to this trainer dialogue for NVC tips and tools from some of the leading experts in the industry.

Judgment is an attempt to protect from hopelessness or insecurity, at high cost. Instead, check in with fear, grief, or hurt. Then wonder what needs are at stake for everyone. This makes space for grief instead of anger, for negotiation rather than control, and for "calling in" rather than excluding. Wonder: “For whom would this be life-serving or not?”, “What strategies would care for all...

When supporting someone with less privilege, first check with them how you can support. If you're reacting more strongly to their undesirable experience than they are, this then shifts the dynamic so that they're setting aside what they want to attend to your feelings and needs - this may become work that they didn't sign up for. Read on for what to do instead to support more equity.

Certified CNVC Trainer Roxy Manning, Phd, shares three steps on how to reflect on what needs are being served when deciding to implement a strategy.

The word "privilege" signifies the benefit to the person having it, and the relationship between that person’s benefit and others' lack of benefit. When privileged, there are incentives to not see this interdependent link. For instance, it's easier for the wealthy to think of the poverty of many and the wealth of some are unrelated. If the wealthy want to keep wealth they would need to continue...

Whenever we make mistakes, we're often beating ourself up in a way that breeds guilt, fear and/or shame. Nonviolent Communication offers a model based in self-empathy that lets you reflect, process and move forward without the guilt, fear and shame.

Trainer Tip: Whether we listen to our own or the other person’s needs first, connecting to needs can help us release judgments of others, see their humanness, help us to begin to hear them and ultimately connect to them. Be aware today of times when you are judging someone. Then be aware of your own needs to improve your connection to them.

Trainer Tip: Thinking someone is bad, wrong, or evil can make it more difficult to connect with them. If we focus on this kind of thinking, we stay in the problem or conflict. The minute we step out of judgement and listen for the needs underlying their actions, we begin working for the solution. Put your focus in the direction of the result you want. Read on for an example.

Trainer Tip: Whether there is the potential of physical or emotional violence, listening deeply to the underlying needs of the people in conflict can be swift, direct, and healing. Look for opportunities to defuse conflicts by reflecting the feelings and needs of the other person.

For this exercise choose a situation in which you have said a “yes” to someone‛s request but you didn't experience your “yes” as given freely or joyfully. Then explore judgements, feelings, needs, and alternate strategies that come up in relation to your “yes”, your “no”, and in relation to what the other person might be experiencing.

Trainer Tip: When we withhold our truth or lie, we can create emotional and physical distance in our relationships. By being honest, we can strengthen relationships. And when someone doesn’t appreciate your honesty, try empathizing with them. It can help to notice how your actions stimulate feelings in other people -- even as they are not the cause of their feelings.

Yoram Mosenzon shares an exercise and demo to explore the process of identifying observations and using judgements (jackals) to find the needs.

The wisdom which NVC is based on is as old as humanity itself. This telecourse recording draws insights from NVC’s elder siblings of Taoism, Buddhism and indigenous culture to offer new ways of approaching common NVC ‘stuck’ places.