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Trainer Tip: When you suspect someone is lying, consider how it may be less important what the truth is. Instead, notice whether your need for trust is met. Without blame, nor labelling. you can make specific requests to meet your needs, while also respecting the other person’s needs. Read on for more.

Although we are evolutionarily designed for collaborating with others when attending to our basic needs, the weight of the systems and cultural messages we have inherited interfere. Many of us are doubtful that collaboration is possible or effective, and most of us lack both the faith and the skills to live collaboratively, regardless of cultural imperatives. Miki helps us navigate this terrain.

Don’t know how to effectively work through differences with others in your organization? You are not alone… Like most of us, you simply lack the training and skills – and that’s what you’ll acquire listening to this course recording. Join Miki and learn specific tools and tips that work – for everyone!

Often when someone else does something we don't like, it's easy to blame the other person. After all, we have all been trained to focus on fault when needs are not met. What can we do to shift that pattern?

Miki Kashtan hosts Living Room Radio Show on KPFA Radio 94.1FM in Berkeley, California, USA. Listen as she works with a mother who is experiencing a strained relationship with her recently married daughter after a verbal “attack” from the daughter. Miki guides the caller to connect with her feelings of fear and her needs for ease of connection, and to further connect with her daughter’s needs.

In this brief audio, Jim Manske uses a live situation to demonstrate how to use the NVC process in an apology. Jim starts by identifying the four steps to self-connection before expressing your apology.

Ask the Trainer: I feel overwhelmed thinking of writing to someone with cancer. What can I do?

Ask the Trainer: Can all needs be met when illness limits the capacity of one person to meet the needs of her partner?

Ask the Trainer: How do I respond to people who believe that consequences are necessary to change behavior?

Listen to this captivating story by Leo Sofer.  A strong blacksmith comes to the aid of a little girl when she needs protecting. But can he protect her from the harsh words she speaks to herself inside her head?