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Trainer Tip: When they say "no", acknowledge what people are saying "yes" to. From there, you persist towards a resolution that values both party's needs, without demand. Persisting is when we try to meet needs by continuing to connect with another. Demanding is when we insist someone do something, or else face negative repercussions. Showing care and willingness to work with people can help them to want to collaborate and resolve conflict.

Trainer Tip: Overwhelmed with all that you want to do? If so, what are you working to change? Is it a behavior or a consciousness? Where were you with this issue when you first decided to create change? And now where are you? Celebrating your progress can encourage you to keep trying. You wouldn’t expect to jump on a treadmill and jog three miles the first time. Don't have the same expectations for your emotional fitness either!

Trainer Tip: We all want to be valued in our totality, to be loved even when we make mistakes. Wouldn’t we also like to offer this to ourselves? Compassion is about seeing the humanness in everyone, including ourselves. One way to express compassion is to remember your entire relationship and history of love with someone as a whole, rather than focusing on one disappointing incident.

Trainer Tip: We feel our freedom when we are willing to look at others’ needs and our own, evaluate all of them and work toward valuing everyone’s needs. Take the time to demonstrate that you value everyone’s needs as much as your own today.

Trainer Tip: Today, when you tell yourself that you "have to" or "should" do something, notice what you feel and experience - is it a sense of duty, obligation, guilt, shame, overwhelm, constriction, heaviness? Then consider the underlying needs you are trying to meet with the activity. This can shift the purpose and intention with an energy that motivates our actions can bring empowerment and joy to our lives.

Trainer Tip: Strive for win-win resolutions where no one loses. Try this rather than deciding things by the majority or compromise, where one or more parties feel dissatisfied with the resolution because it involves an element of giving in. An alternative is shifting; both people connect to the needs they are trying to meet, and in doing so, one person makes an honest shift to contribute to the other person’s needs and life.

This anecdote illustrates how a young man had the social awareness to consider how male conditioning may bring up competitiveness in his interactions with another man. The young man offered transparency and checked for consent in a way that shows an embodiment of power-with, togetherness, consideration, care, collaboration... and all without displaying any formal NVC training, and without looking to impress.

Trainer Tip: Mindfulness, focusing on what's happening now, is the foundation of Compassionate Communication. The more present we are, the greater the chance we will be aware of our needs and meet them, thus the greater opportunity for joy. Connect to your feelings and needs at least four times today. Notice how differently you conduct your day when you are mindful.

Trainer Tip: Research shows long-term change comes when people have intrinsic desire to change. Extrinsic motivation is temporary and often only lasts while we're observed (eg. driving the speed limit when police are there). Notice where you're mostly intrinsically or extrinsically motivated. How does this feel? For instance, do you call mom because you want to connect with her? Or because you’re worried she’ll be hurt if you don’t?

Being heard is a core human need. But what if you don't like what the other person is saying: how do you hold onto your awareness of their humanity? Find out in this demonstration from Kathy Simon's course, Connect Across Differences.