An exploration of four types of feedback: destructive criticism, constructive criticism, feedback by demonstration and dialogue.

Ask the Trainer: "At one point in my practice, it was brought to my attention that some people find the use of 'formal NVC' off-putting, or mechanical. Do you have any input or insight into this?"

Ask the Trainer: "I understand that I'm not responsible for someone else's feelings, but my girlfriend doesn't. Do you have ideas for how I could get her to understand this concept?"

Ask the Trainer: "I feel a lot of fear or nervousness about approaching a neighbor who uses 'wastebasket talk.' Once she's engaged, there are only two techniques that interrupt the flow: leaving or interrupting."

Can you give me advice on what to do when people won't talk to me? I find it very difficult to discover what their needs are that aren't being met! Also, how can I be effective with people who don't actually want to think about why they're being the way they are?

Inbal answers a parent's question about praise and offers a perspective on how praise translates into the NVC framework.

Ask the Trainer: "What guidance do you have for working with enemy images? Can you say some things about processes and/or exercises that can bring relief from this trap?"

Often when someone else does something we don't like, it's easy to blame the other person. After all, we have all been trained to focus on fault when needs are not met. What can we do to shift that pattern?

What is a good baby? If you have been raised in a Western culture, chances are you know the answer right away (whether or not you agree with it). A good baby is one that doesn't cry! The training against vulnerability starts very early in life.

In this written transcript of a live presentation, Inbal Kashtan shares how she first became aware of poverty. She explains how empathy is a vital and powerful force for creating peace in our world today, and a powerful means of creating a world that works for all of us.