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Sylvia Haskvitz uses 20+ years of experience to introduce the core concepts of Nonviolent Communication, leaving you grounded in the basics and ready to make transformative improvements to the quality of your communication.

What are the most powerful things I can do to build an inspired relationship? I answered the question with romantic relationships in mind; however, I believe the answer below applies to all important relationships.

Part of nonviolence is having an infinite circle of care that includes simultaneous care of ourselves, others and groups: no one is beyond the pale. Plus, it's about having an infinite trust in the possibility that we can reach someone's heart even if we don't now know how -- since regardless of what this other person has done, they have the same needs. Without this kind of trust, nonviolence would crumble as way to create change.

Anger is a sign that you're resisting what's happening because you perceive an overwhelming threat, not trusting yourself to handle what's happening directly. Vulnerable feelings under anger are usually fear, hurt, or grief. Experiencing and expressing these feelings and connecting them to your needs, gives you access to more skill, insight, compassion, and wisdom. Read on for 3 questions to ask yourself when angry.

"All humans share the same needs" -- tragically, this idea can hide the reality that some people with less power in society have needs that go unmet to a greater extent, much longer, and with more dire consequences. Often, when the marginalized bring up experiences related to their membership in a certain group, their pain isn't acknowledged, and focus shifts to the listener's discomfort. The concept of universal human needs can be used to silence and minimize their pain. Read on for how to proceed.

Trainer Tip: Make a boring or "dead" conversation more interesting, meaningful and connecting. You can do this by connecting to the other person’s feelings, passions or desires. Read on for examples.

If we befriend our fear we cannot be paralyzed by it. Every fear that arises is a moment to increase our capacity. Fear is connected to something that is precious to us. We also can see what we do to numb our pain and how we try to avoid it. This knowledge can help us to choose healthier strategies to deal with our fears.

Trainer Tip: Do you ever think you’re taking life just a little too seriously? Many of us work hard trying to improve our outlook, our ability to communicate, and our lives. Sometimes we work so hard, we forget to enjoy life. So let’s make a pact to enjoy our day.